How to Respond to the Comment ‘I Don’t Want to Lose Any Money’

How to Respond to the Comment I Don't Want to Lose Any Money

A while ago I received an email from John in Texas and his email was very simple. He said, ‘Every time I go on an appointment, the first thing out of somebody’s mouth is, “I don’t want to lose any money.” And I’ve been saying, “I don’t know anyone that ever does.” as an ice breaker, but I don’t feel comfortable. Can you give me an idea on how to respond to that comment?”

Watch this video episode or read the transcript below to learn Don’s answer to this question.

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