December 23, 2013 / by Don Connelly / Managing the Relationship / 0 comments
When people get poor service, they are not the least bit surprised.
People no longer expect good service except in the very finest of establishments, places where they willingly pay a lot in exchange for that good service. Mediocrity is the new standard.
That opens an enormous door for you. Once people get used to mediocrity, anything above mediocrity stands out.
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12 Questions Great Financial Advisors Ask
December 11, 2014 / by Kirti Anand Sharma / Best Practices, Connelly Corner / 0 comments
Being a professional Financial Advisor is quite challenging as there are plenty of financial professionals trying to sell nearly the same inventory. So the question really is: what would set you apart from your competition? What would make you a Great Financial Advisor?
I believe one thing great Financial Advisors are known for is finding a well-rounded financial solution for each client.
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Never Forget That Your Client’s Original Goal Was to Beat the Bank
January 6, 2014 / by Don Connelly / Best Practices / 0 comments
I’ve been mingling with clients for years and it never fails to shock me just a bit to hear how simple both their goals and their reasons for investing really are. For the most part, clients simply want to beat the bank, especially in low interest rate environments. They want to educate their children and build a retirement fund. That’s it. They aren’t trying to hit home runs. They are trying to hit singles and doubles. You can deliver singles and doubles all day long.
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Care More than People Expect You to Care
December 23, 2013 / by Don Connelly / Managing the Relationship / 0 comments
When people get poor service, they are not the least bit surprised.
People no longer expect good service except in the very finest of establishments, places where they willingly pay a lot in exchange for that good service. Mediocrity is the new standard.
That opens an enormous door for you. Once people get used to mediocrity, anything above mediocrity stands out.
Read more
You Are Not Paid to Be Right All the Time
October 10, 2013 / by Don Connelly / Best Practices / 0 comments
As the markets become more and more complex, keep in mind that not everything you recommend will work out. It’s okay to feel badly when something doesn’t work. It’s not okay to feel guilty.
One problem with feeling guilty is that we tend to doubt ourselves. Your clients don’t deserve that. They desperately need you to have confidence in yourself. Have an opinion and be there for them. That’s hard to do when you feel guilty.
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