/ by Don Connelly / Marketing Yourself / 0 comments
Many financial advisors don’t like to be thought of as salespeople. In fact, they despise it. In part because they work hard at earning the distinction of being an “advisor.” Also, the public has been conditioned to avoid salespeople masquerading as financial advisors. But in reality, anyone in the business of building a clientele and offering services has to be able to sell.
To convert prospects into clients, advisors must sell themselves and then their solution. To make money, they must get their prospects and clients to act on their solution, which requires sales skills. Most advisors understand that, but their greatest fear is coming across as a salesperson or sounding too “salesy.”
If that is your fear, let me put your mind at ease. First, it’s important to understand what it means to be “salesy.” That term is generally applied to a high-pressure approach that makes prospects uncomfortable. People don’t want to deal with salespeople who are pushy and don’t listen to them.
That’s not you.
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Why Clients Second-Guess Financial Advice—and How to Prevent It Before It Happens
/ by Don Connelly / Managing the Relationship / 0 comments
Picture this: You’ve just laid out a rock-solid financial plan. It’s diversified, tailored to their goals, and built on years of expertise. You’re expecting a nod of approval, maybe even a “Wow, this is great!” Instead, your client leans back, furrows their brow, and says, “Are you sure this is the right move?”
It stings. You might wonder if they doubt your competence or if you’ve misread their needs. But here’s the truth: when clients second-guess your advice, it’s rarely about distrust. More often, it’s about fear, confusion, or a lack of understanding. They’re not challenging your expertise—they’re wrestling with their own discomfort. The good news is that you can prevent this doubt before it even starts by communicating with empathy, clarity, and intention. Let’s explore why this happens and how to stop it in its tracks.
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The Unique Challenges of Financial Conversations
/ by Don Connelly / Managing the Relationship / 0 comments
Financial conversations aren’t just meetings; they’re high-stakes, emotional tightropes. Clients walk in with more than portfolios; they carry dreams, fears, regrets, and hopes. For advisors, navigating these discussions demands more than market knowledge or slick charts. It requires finesse to handle the unspoken, emotional, and downright messy. Here’s a look at why these conversations are uniquely challenging and how advisors can turn potential pitfalls into opportunities to build trust.
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Understanding Why Clients Might Seek a Second Opinion in Financial Planning and How to Avert It
/ by Don Connelly / Managing the Relationship / 0 comments
If you’ve been in this business long enough, you’re bound to encounter a client who wants to get a second opinion on some of your advice or a strategy you’ve developed. There’s no sugar-coating it—that can feel like a low blow—questioning your expertise and even your integrity.
While it might feel like a vote of no confidence, it’s often a symptom of a deeper need. Understanding these reasons and fostering a solid client relationship can help advisors minimize the need for external validation.
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5 Effective Ways Financial Advisors Can Educate Clients
/ by Don Connelly / Managing the Relationship / 0 comments
Even though overeducating your clients can intimidate or overwhelm them into analysis paralysis or lost trust, still, one of your critical roles as a financial advisor is empowering your clients to make informed decisions.
Financial advisors who prioritize client education foster trust and instill confidence in their clients. The more trust and confidence your clients have in you and your advice, the more enduring the advisory relationship will be. But you must walk the fine line between overeducating your clients and empowering them with the right amount and type of financial literacy.
Here are five of the most effective ways financial advisors can educate their clients:
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How to Write a Highly Effective LinkedIn Summary – Examples for Financial Advisors Included
/ by Don Connelly / Marketing Yourself / 0 comments
It’s well established that LinkedIn is a vital platform for financial advisors to showcase their expertise and connect with potential clients. Advisors who use LinkedIn agree that the social media platform plays a key role in building connections and expanding their opportunities for finding potential prospects.
We’ve discussed LinkedIn’s important role in generating leads and how to use it effectively for prospecting. We also covered the five grave LinkedIn mistakes advisors make, including giving short shrift to their LinkedIn Summary. In fact, a poorly crafted LinkedIn Summary can render your profile unreadable, causing anyone looking for a financial advisor to move on to the next profile.
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Successful Selling Habits for Advisors Who Don’t Want to Sell
/ by Don Connelly / Marketing Yourself / 0 comments
Many financial advisors resist the notion that they must be good at selling to be a successful advisor. Some go out of their way to distance themselves from the “salesperson” label. That’s fine because when you consider the totality of what quality financial advisors do, it doesn’t fit the traditional definition of “salesperson.” However, that doesn’t get around the fact that, regardless of their profession, for anyone to be successful, they must be able to sell.
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Advisors Who Don’t Want to Sound “Salesy” Need to Master Soft Skills
/ by Don Connelly / Marketing Yourself / 0 comments
Many financial advisors don’t like to be thought of as salespeople. In fact, they despise it. In part because they work hard at earning the distinction of being an “advisor.” Also, the public has been conditioned to avoid salespeople masquerading as financial advisors. But in reality, anyone in the business of building a clientele and offering services has to be able to sell.
To convert prospects into clients, advisors must sell themselves and then their solution. To make money, they must get their prospects and clients to act on their solution, which requires sales skills. Most advisors understand that, but their greatest fear is coming across as a salesperson or sounding too “salesy.”
If that is your fear, let me put your mind at ease. First, it’s important to understand what it means to be “salesy.” That term is generally applied to a high-pressure approach that makes prospects uncomfortable. People don’t want to deal with salespeople who are pushy and don’t listen to them.
That’s not you.
Read more
5 Things Prospects Need to Know About You from the First Meeting
/ by Don Connelly / Managing the Relationship / 0 comments
Every initial meeting with a prospect is crucial. It took a lot to get them to finally agree to meet with you, and, in most cases, you only have one shot at making the right impression. If a prospect leaves the meeting still wanting critical information, you will not likely see them again. So, you carefully craft your initial meeting to ensure you check all the boxes, including:
– Your background and experience
– Understand your prospect’s needs and concerns
– Your process
– Your firm’s strengths and why you’re different
– Customer service expectations
– How you get paid
– Next Steps
As far as key information your prospect needs, that covers all the bases. It should also give you plenty of opportunities to demonstrate your competence and capacity to address your prospect’s needs and concerns.
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What Advisors Need to Do to Help Set Client Goals
/ by Don Connelly / Managing the Relationship / 0 comments
According to a Morningstar study, what clients want most from their financial advisors is to help them reach their financial goals. That should be good news for financial advisors because, generally, people with clearly defined goals and ambitions for the future have the conviction to adhere to a long-term plan to achieve them.
However, it could also spell disaster for advisors who fall short in helping their clients articulate their most important goals and fail to gain their commitment to achieving them. To inspire action, client goals must be well-defined and quantifiable with genuine intrinsic value. Anything less is a hopeful aspiration, and hope is not a strategy.
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How to Make Your Presentations More Convincing and Inspiring
/ by Don Connelly / Presentation Skills / 0 comments
Any chance you have to make a presentation is a golden opportunity to engage with people and demonstrate your worth. Financial advisors who can deliver exceptional presentations can differentiate themselves while connecting with potential clients in a memorable way. However, it’s challenging to recover from presentations that fall flat, leaving audience members wishing they could have their precious time back.
While some advisors are natural orators with the ability to sail effortlessly through a presentation, anyone can and should develop the skill of delivering compelling and inspiring words that can move an audience. It takes some skill, lots and lots of practice, and a clear understanding of how to frame a presentation. But the results can be well worth the effort.
Here are five critical elements of a successful presentation.
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