being proactive Archives - Don Connelly & Associates

The LISTEN Model: A Step-by-Step Framework for Active Listening as a Financial Advisor

/ by Don Connelly / Managing the Relationship / 0 comments

Picture this: You’re in a meeting with a new client, nodding along as they talk about their financial goals. You’re hearing the words, but are you really listening? Most financial advisors think they’re good listeners, but few truly master the art of active listening. Poor listening leads to missed cues, frustrated clients, and eroded trust—costly mistakes in a relationship-driven business.

The good news? You can change that with the LISTEN Model, a simple, memorable framework designed to help you tune into your clients deeply, build stronger connections, and deliver advice that resonates.

Common Lead Generation Mistakes Financial Advisors Make (And How to Avoid Them)

/ by Don Connelly / Prospecting / 0 comments

Common Mistakes Financial Advisors Make in Lead Generation (And How to Avoid Them)

Despite their best efforts, many financial advisors struggle to generate a consistent flow of quality leads. In many cases, the problem isn’t due to a lack of effort. Rather, it’s due to financial advisors unwittingly sabotaging their lead generation efforts. The biggest mistakes aren’t the obvious ones, like neglecting an online presence or failing to follow up. It’s the more subtle—even insidious—behaviors and approaches that can quietly push potential prospects away.

The key to unlocking more leads isn’t always about doing more; sometimes, it’s about doing things differently. This post explores counterintuitive lead generation mistakes that many advisors make—and, more importantly, how to fix them.

Turning Global Economic Trends into Stories That Inspire Action and Build Confidence

/ by Don Connelly / Storytelling, analogies and power phrases / 0 comments

Did you know that by 2050, 70% of the global population will live in urban areas? What does this mean for your clients? Successful advisors go beyond reacting to short-term events such as market volatility and its impact on client portfolios. Instead, they proactively address long-term economic trends that shape their financial futures.

As a financial advisor, you are tasked with helping clients navigate complex and ever-changing economic landscapes. While data and charts are helpful tools, they can sometimes overwhelm or confuse your clients rather than provide clarity. As we have emphasized in past posts, the key to effective communication lies in storytelling, turning global economic trends into compelling narratives to engage, educate, and inspire action.

By framing your financial advice in a broader context of economic trends, you help your clients understand their significance. This allows them to make more informed decisions and reinforces confidence in their financial strategies.

Understanding Why Clients Might Seek a Second Opinion in Financial Planning and How to Avert It

/ by Don Connelly / Managing the Relationship / 0 comments

If you’ve been in this business long enough, you’re bound to encounter a client who wants to get a second opinion on some of your advice or a strategy you’ve developed. There’s no sugar-coating it—that can feel like a low blow—questioning your expertise and even your integrity.

While it might feel like a vote of no confidence, it’s often a symptom of a deeper need. Understanding these reasons and fostering a solid client relationship can help advisors minimize the need for external validation.

Twelve Quick Suggestions for Building a Better Business

/ by Don Connelly / Best Practices / 0 comments

Allow me to give you 12 suggestions – things I’ve learned over the years. Watch this video episode or read the transcript below to learn these 12 ways to build a better business.

Not Getting Through to Your Clients? 5 Ways to Step Up Your Engagement

/ by Don Connelly / Managing the Relationship / 0 comments

5 Ways to Step Up Your Client Engagement

Most financial advisors understand the importance of client communications. Those who don’t find out the hard way that poor or infrequent communications is the number one reason clients leave their financial advisor, according to a Financial Advisor Magazine survey. But what if you feel you have a deliberate client communications strategy, yet your clients seem to be unresponsive or not engaging with you at a level that gives you confidence they are fully on board?

That’s not a good feeling, and it should sound alarms if you hope to maximize client retention.

Communication in a Post-Pandemic World: How to Connect with Prospective and Current Clients

/ by Don Connelly / Managing the Relationship / 0 comments

All of us are affected by the coronavirus and the shutdowns. The virus is slowly running its course but social distancing will be with us for a very long time to come.

That means most of us are going to have to change the way we market and sell our services. “Meet and greet” networking events will be out of the picture for a while. When they do come back, they’ll be different. They may look more like ‘show and tells’ with slide shows than mingling sessions.

Even walking into businesses and asking for the owner is going to be fraught. The small ‘handshake’ ritual that has been with us since antiquity will be changed as we figure out our new forms of etiquette and social conventions.

So, what’s the best path forward?

4 Reasons Why You Should Prepare Your Bear Market Presentation When The Market’s High

/ by Don Connelly / Best Practices / 0 comments

When the market declines your clients will no doubt be aware of the simultaneous fall in the value of their portfolios. And they will be concerned. Human nature dictates this. That’s why when the time comes, it’s crucial that you are prepared to counter their insecurity with reassurance. You must be ready to instill them with confidence that their investments are secure.

If you run and hide when the markets tumble (like a surprising number of advisors do), your clients’ fears will multiply. As a consequence, they could end up making a bad decision about their investments – or about working with you.

So, make sure you’re ready to step into the breach by having your presentation ready to hand. Here are four reasons why you should prepare that presentation right away.

3 Types of Clients You Should Want to Attract and Retain

/ by Don Connelly / Prospecting / 0 comments

It’s surprising to find that certain broad sectors of the population still remain underserved in certain instances.

If you, unlike other advisors, can devise a strategy to attract and retain these potentially valuable clients, you could vastly improve your business.

Let’s have a look at three types of clients you should try to attract and retain.

Why Focus on Bringing Your Prospecting Skills Up a Notch

/ by Diana Marinova / Connelly Corner, Prospecting / 0 comments

The raw truth about our business is that nothing happens without an appointment. You may be the greatest or the smartest advisor in the world, but if you don’t have enough appointments your business will suffer. If you don’t meet enough people, your business will suffer. If you are not a good prospector, your business will suffer.
Check out several posts that continuously received the most positive feedback from our readers this year – coincidentally, they are all about prospecting!

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