/ by Don Connelly / Best Practices / 0 comments
Anyone who has ever accomplished anything of significance started with a goal. Professional athletes, entertainers, business titans, and the millionaire next door will all tell you that they began with the end in mind, visualizing their destination and then mapping the road to get there.
We’ve written about the importance of goal setting and the significance of writing them down and keeping them in front of you to remind you of what’s possible. However, the process of goal setting is often marred with unrealistic expectations or ambivalence about what you want to achieve, resulting in unachievable or unmeasurable goals.
Financial advisors on the path to success can’t afford to wallow in hopes or pipe dreams. You need clearly defined, actionable goals that reflect your professional and personal ambitions. Although goal setting isn’t rocket science, it does require a deliberate process to ensure your goals are Specific, Measurable, Achievable, Relevant, and Time-bound. In other words, it requires the SMART goal-setting framework.
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Essential Tips for Financial Advisors to Avoid Burnout
/ by Don Connelly / Best Practices / 0 comments
It can happen to the best of us if we don’t see it coming. Few professions result in a higher burnout rate than the financial advisory business. The convergence of high-stress client interactions, economic uncertainty, performance pressures, regulatory demands, and the sheer emotional toll of the work puts financial advisors at a higher risk of chronic exhaustion and detachment that can derail their careers and personal well-being.
For advisors, managing stress is essential for maintaining a healthy balance, which is crucial for sustainable success. Here are seven actionable strategies to help you prevent burnout while staying passionate about your work:
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Understanding Your Strengths and Weaknesses as a Financial Advisor
/ by Don Connelly / Best Practices / 0 comments
For financial advisors with ambitions of taking their practice to the next level, self-awareness is fundamental to their success. Knowing your unique strengths enables you to maximize the value you deliver to clients while understanding your weaknesses helps you address critical areas that may impact your effectiveness.
Continuous self-assessment to develop a clear picture of your strengths and weaknesses is essential in a fast-evolving industry where personalized service and superior client experience have become minimum expectations.
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Using Client Feedback Loops to Build Trust and Loyalty
/ by Don Connelly / Managing the Relationship / 0 comments
Wouldn’t it be great if you could read your clients’ minds to know how they feel about you and your service? If you knew what they were thinking, you could ensure you’re doing all the right things to exceed their lofty expectations, leading to stronger and more trusting client relationships. Fortunately, you don’t need to read minds. All you need to do is ask them.
Successful, customer-centric companies constantly ask their customers what’s on their minds through a mechanism known as a customer or client feedback loop, a system where they regularly gather, analyze, and act on feedback to improve their products and services. Successful, client-centric financial advisors do the same thing, enabling ongoing communication with their clients to help refine and enhance their experience.
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How Financial Advisors Can Use AI to Free Up Time for More Client-Facing Activities
/ by Don Connelly / Best Practices / 0 comments
Despite the shortfalls of artificial intelligence (AI) in the financial advisory business in that it cannot replace advisors as relationship builders, there are several ways advisors can embrace AI to achieve higher efficiency and have more time for the human element of the business.
We know that AI is rapidly transforming industries, and the financial services sector is no exception. Financial advisors are often overwhelmed by managing multiple tasks at once, especially when much of their time is consumed by administrative and back-office duties. And, with the increasing complexity of financial markets and compliance requirements, advisors must spend more time on data entry, paperwork, and compliance at the expense of more client-facing activities.
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Where Financial Advisors Can Get Help Building Their Practice
/ by Don Connelly / Best Practices / 0 comments
Few careers are as demanding as building a successful financial advisory practice. In addition to acquiring essential financial knowledge, financial advisors must develop solid business acumen, hone their soft skills, and work tirelessly to build their clientele while consistently seeking improvement.
This business is not for the faint-hearted, and it’s foolish to think you can do it on your own. I don’t know many successful advisors who made it, especially when starting out, without the benefit of a support system, whether it’s a mentor, coach, accountability partner, or the comradeship of an advisor community.
Each avenue offers unique benefits to help you reach the next level, regardless of your business stage.
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5 Priorities Financial Advisors Must Have to Succeed in Our Business
/ by Don Connelly / Best Practices / 0 comments
As you might already know, financial advisors need to be good business people to succeed, which entails having a solid business plan, creating an ideal client profile, developing project management skills, and acting and thinking like a CEO. Those are critical foundational elements for any financial advisor with ambitions of growing a successful business.
However, on a day-to-day basis, success in the financial advisory business requires a constant blending of priorities such as strategic focus, interpersonal skills, and industry knowledge. Here are the five top priorities financial advisors must focus on to thrive in their careers:
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The Perils of Lacking Empathy: Why It Matters for Financial Advisors
/ by Don Connelly / Managing the Relationship / 0 comments
Nothing can form a human connection quite like the genuine expression of empathy. That human connection, which is the basis of trust in a relationship, is what clients want from their advisors. Failure to make that connection quickly can drive clients into the arms of a more empathic advisor.
Why empathy is so powerful
Empathy is the ability to see the world through someone else’s eyes, understand their emotions, and connect with them on a deeper level. But to your clients, it’s much more than that. When you express genuine empathy with a client, they feel like they are the most important person in your life at that moment. You took the time to step inside their shoes, walk around, and make them feel understood without judging them.
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7 Common Mistakes Financial Advisors Make that Repel Clients
/ by Don Connelly / Best Practices / 0 comments
To be successful, financial advisors must work tirelessly to master their craft while putting in countless hours to build their business. Some have an easier time of it than others because they avoid the many missteps that can drive prospects and clients away. Even the most well-intentioned advisors can sometimes engage in behaviors that unintentionally repel potential and existing clients, creating an enduring uphill battle to grow their practice.
You spend a lot of time and resources to gain a foothold in this business. But if you’re not aware of the crucial mistakes many advisors make in trying to build relationships, you are less likely to avoid them yourself, making your job much more difficult—maybe even impossible. Here are seven common missteps many advisors make that you must avoid to have any chance of success.
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Getting SMART About Setting Goals for You and Your Clients
/ by Don Connelly / Best Practices / 0 comments
Anyone who has ever accomplished anything of significance started with a goal. Professional athletes, entertainers, business titans, and the millionaire next door will all tell you that they began with the end in mind, visualizing their destination and then mapping the road to get there.
We’ve written about the importance of goal setting and the significance of writing them down and keeping them in front of you to remind you of what’s possible. However, the process of goal setting is often marred with unrealistic expectations or ambivalence about what you want to achieve, resulting in unachievable or unmeasurable goals.
Financial advisors on the path to success can’t afford to wallow in hopes or pipe dreams. You need clearly defined, actionable goals that reflect your professional and personal ambitions. Although goal setting isn’t rocket science, it does require a deliberate process to ensure your goals are Specific, Measurable, Achievable, Relevant, and Time-bound. In other words, it requires the SMART goal-setting framework.
Read more