/ by Don Connelly / Managing the Relationship / 0 comments
Some advisors are natural communicators with inherent skills for demonstrating empathy, telling relatable stories, displaying a natural curiosity by asking open-ended questions, and translating complex ideas into terms clients can understand. Many advisors are not and must prioritize skill development if they are to have a chance at success.
Active listening is the most critical soft skill that must be developed and exercised because it’s where highly effective communication starts. If you don’t master your active listening skills, your communication efforts will likely miss their target. Without them, you’ll have trouble fully engaging your clients, providing insights that resonate with them, and fostering trust.
This post explores four specific scenarios where active listening proves invaluable, highlighting its transformative potential for advisor-client relationships. These examples demonstrate how active listening leads to better client understanding, stronger trust, and actionable insights that benefit both parties.
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4 Scenarios Where Active Listening Transforms Financial Advisor-Client Relationships
/ by Don Connelly / Managing the Relationship / 0 comments
Some advisors are natural communicators with inherent skills for demonstrating empathy, telling relatable stories, displaying a natural curiosity by asking open-ended questions, and translating complex ideas into terms clients can understand. Many advisors are not and must prioritize skill development if they are to have a chance at success.
Active listening is the most critical soft skill that must be developed and exercised because it’s where highly effective communication starts. If you don’t master your active listening skills, your communication efforts will likely miss their target. Without them, you’ll have trouble fully engaging your clients, providing insights that resonate with them, and fostering trust.
This post explores four specific scenarios where active listening proves invaluable, highlighting its transformative potential for advisor-client relationships. These examples demonstrate how active listening leads to better client understanding, stronger trust, and actionable insights that benefit both parties.
Read more
How Financial Advisors Can Create Engaging Financial Presentations
/ by Don Connelly / Presentation Skills / 0 comments
A significant challenge for financial advisors is translating complex financial concepts into terms clients can easily digest. For many, presentations serve as an effective medium for closing the gap between what advisors know and what clients can understand. However, many advisors struggle with transforming intricate concepts into accessible content and maintaining their client’s interest throughout the presentation.
Advisors must elevate their presentation chops when presenting at client meetings, educational workshops, or public seminars. Here are some critical strategies advisors can use to prioritize clarity, engagement, and professionalism when delivering financial presentations.
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Understanding Your Strengths and Weaknesses as a Financial Advisor
/ by Don Connelly / Best Practices / 0 comments
For financial advisors with ambitions of taking their practice to the next level, self-awareness is fundamental to their success. Knowing your unique strengths enables you to maximize the value you deliver to clients while understanding your weaknesses helps you address critical areas that may impact your effectiveness.
Continuous self-assessment to develop a clear picture of your strengths and weaknesses is essential in a fast-evolving industry where personalized service and superior client experience have become minimum expectations.
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