/ by Don Connelly / Best Practices / 0 comments
“If you’re not getting better, you’re getting worse,” is a widely quoted saying in athletic and business circles. Translation: if you’re not proactively doing things to improve yourself, your competitors are, which means you’re getting worse. Paraphrased for this article, it says, “If you’re not adapting, you’re falling behind.”
The financial advisory industry is evolving at a blurring pace, with rapid technological advancements, changing regulatory frameworks, and rising client expectations. From the emergence of artificial intelligence (AI) to the proliferation of digital tools, these changes are reshaping how financial advisors interact with clients and manage their businesses. Simultaneously, clients are demanding more personalized, efficient, and transparent services, leaving no room for complacency.
Financial advisors who resist adapting face significant consequences. Stagnation or losing relevance in an increasingly competitive market can spell doom for a once-thriving practice. In this environment, the ability to adapt is not just a competitive advantage but a necessity for survival and success.
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In this category, we will share stories and practical tips for financial advisors and consultants which have proven to be best practices throughout the years.
Beyond Compliance: Cultivating a Culture of Ethical Decision-Making for Financial Advisors
/ by Don Connelly / Best Practices / 0 comments
It’s taken nearly two decades for the financial services industry to overcome the massive trust deficit that sprung from the 2008 Financial Crisis. The good news is financial advisors are once again viewed as the most trusted source of financial advice, with nearly two-thirds of retail investors expressing a high level of trust. The bad news is that it takes just one ethical lapse, intentional or not, to erase that hard-earned goodwill.
However, as highly effective advisors know, clients don’t simply hand over their trust; advisors must earn it. Ethical conduct is one of the most critical factors clients consider in building trust with their advisors. Regulatory compliance may establish a baseline and guardrails to keep you on the straight and narrow path of ethical practices. However, ethical decision-making transcends the checklists and rules, aiming to prioritize client interests above all else.
In this post, we’ll explore actionable strategies for cultivating a culture of ethics in financial advisory practices and demonstrate how this approach strengthens trust, enhances client satisfaction, and builds long-term success.
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Time Management Strategies for Financial Advisors: Balancing Client Acquisition and Retention
/ by Don Connelly / Best Practices / 0 comments
Financial advisors must manage all aspects of their advisory business to ensure client satisfaction, business growth, and profitability. That includes compliance, marketing, business operations, financial management, and professional development. But by the time you’re done with all that, your time typically goes unmanaged.
The bottom line is that if you’re not in control of your time, you’re not in control of your business. That means your business controls you, making growing it nearly impossible.
With business demands pulling you in multiple directions, you have less time and focus for your top two priorities: client acquisition and retention. Anything less than an equal measure of highly concentrated effort in both will invariably lead to stagnation, client attrition, or both.
With time as one of your most valuable assets, it’s crucial to implement strategies tailored to help you prioritize your time and balance these competing priorities.
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The High Cost of Ambiguity: What Financial Advisors Lose Without a Strong Value Proposition
/ by Don Connelly / Best Practices / 0 comments
In today’s hyper-competitive financial advisory landscape, standing out is no longer optional—it’s imperative. Yet, many advisors unknowingly allow ambiguity to creep into their persona, eroding the trust they worked so hard to build. Without a clear and compelling value proposition, prospective clients struggle to understand what sets an advisor apart, while existing clients may begin to question their loyalty.
The result? Tangible business losses include missed opportunities, client attrition, and declining credibility. Financial advisors who neglect their value proposition risk falling behind in an industry where clarity and differentiation are key to survival and growth.
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Embracing Adaptability: A Key to Staying Relevant in the Financial Advisory Industry
/ by Don Connelly / Best Practices / 0 comments
“If you’re not getting better, you’re getting worse,” is a widely quoted saying in athletic and business circles. Translation: if you’re not proactively doing things to improve yourself, your competitors are, which means you’re getting worse. Paraphrased for this article, it says, “If you’re not adapting, you’re falling behind.”
The financial advisory industry is evolving at a blurring pace, with rapid technological advancements, changing regulatory frameworks, and rising client expectations. From the emergence of artificial intelligence (AI) to the proliferation of digital tools, these changes are reshaping how financial advisors interact with clients and manage their businesses. Simultaneously, clients are demanding more personalized, efficient, and transparent services, leaving no room for complacency.
Financial advisors who resist adapting face significant consequences. Stagnation or losing relevance in an increasingly competitive market can spell doom for a once-thriving practice. In this environment, the ability to adapt is not just a competitive advantage but a necessity for survival and success.
Read more
Essential Tips for Financial Advisors to Avoid Burnout
/ by Don Connelly / Best Practices / 0 comments
It can happen to the best of us if we don’t see it coming. Few professions result in a higher burnout rate than the financial advisory business. The convergence of high-stress client interactions, economic uncertainty, performance pressures, regulatory demands, and the sheer emotional toll of the work puts financial advisors at a higher risk of chronic exhaustion and detachment that can derail their careers and personal well-being.
For advisors, managing stress is essential for maintaining a healthy balance, which is crucial for sustainable success. Here are seven actionable strategies to help you prevent burnout while staying passionate about your work:
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Understanding Your Strengths and Weaknesses as a Financial Advisor
/ by Don Connelly / Best Practices / 0 comments
For financial advisors with ambitions of taking their practice to the next level, self-awareness is fundamental to their success. Knowing your unique strengths enables you to maximize the value you deliver to clients while understanding your weaknesses helps you address critical areas that may impact your effectiveness.
Continuous self-assessment to develop a clear picture of your strengths and weaknesses is essential in a fast-evolving industry where personalized service and superior client experience have become minimum expectations.
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How to Handle Unexpected Client Questions
/ by Don Connelly / Best Practices / 0 comments
As a financial advisor, it’s essential that your clients ask questions. It means they want to engage with you, and they trust your expertise. Every question a client asks is an opportunity to educate them, which is a good thing. When your clients are comfortable enough with you to ask questions, it’s a sign of a healthy advisory relationship.
But what if a client blindsides you with an unexpected question, one you didn’t see coming? The relationship could turn on how you handle the question. If you hesitate, appear uncomfortable, or try to avoid the question, you could find yourself outside the client’s circle of trust, at least for the moment.
However, if you’re prepared to manage these impromptu and uneasy moments with confidence and professionalism, you will reinforce the trust you’ve already built.
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What Makes an Advisor Successful?
/ by Don Connelly / Best Practices / 0 comments
I have been around Financial Advisors for so long that I have created hierarchies. I categorize advisors economically and professionally. I’ve done this for so long that I can usually spot a successful Advisor from across the room. Of course I get fooled sometimes, but not very often. I’m always a bit incredulous when I do this. What is it I spot?
Listen to this audio podcast or red the transcript below, adapted from the audio, to hear what I think makes an Advisor successful and what makes a successful Advisor.
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How Financial Advisors Can Use AI to Free Up Time for More Client-Facing Activities
/ by Don Connelly / Best Practices / 0 comments
Despite the shortfalls of artificial intelligence (AI) in the financial advisory business in that it cannot replace advisors as relationship builders, there are several ways advisors can embrace AI to achieve higher efficiency and have more time for the human element of the business.
We know that AI is rapidly transforming industries, and the financial services sector is no exception. Financial advisors are often overwhelmed by managing multiple tasks at once, especially when much of their time is consumed by administrative and back-office duties. And, with the increasing complexity of financial markets and compliance requirements, advisors must spend more time on data entry, paperwork, and compliance at the expense of more client-facing activities.
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