How to Handle Unexpected Client Questions
As a financial advisor, it’s essential that your clients ask questions. It means they want to engage with you, and they trust your expertise. Every question a client asks...
Using Client Feedback Loops to Build Trust and Loyalty
Wouldn't it be great if you could read your clients' minds to know how they feel about you and your service? If you knew what they were thinking, you...
Advisors Must Master Communicating Complex Financial Concepts in Simple Terms
Whether planning for retirement, investing in volatile markets, or managing tax implications, clients are often presented with intricate information that can leave them overwhelmed, confused, and anxious, undermining their...
Strategies for Handling Resistance and Rebuilding Long-Term Engagement with Dormant Clients
If you’ve been in this business for any amount of time, you’re probably building a nest of “inactive” or “dormant” clients. These clients were once actively engaged with your...
How to Reconnect with Dormant Clients: Rebuilding Lapsed Relationships
If you've been in this business for any length of time, you know the cost, in terms of time, effort, and money, of bringing in a new client. You...
What Makes an Advisor Successful?
I have been around Financial Advisors for so long that I have created hierarchies. I categorize advisors economically and professionally. I’ve done this for so long that I can...
How Financial Advisors Can Use AI to Free Up Time for More Client-Facing Activities
Despite the shortfalls of artificial intelligence (AI) in the financial advisory business in that it cannot replace advisors as relationship builders, there are several ways advisors can embrace AI...
Future-Proofing Your Financial Advisory Career: The Power of Soft Skills in an AI World
Financial advisors are bracing for the "next big thing" as artificial intelligence (AI) is playing an increasingly prominent role. The rise of AI-powered tools and robo-advisors is automating many...
To Better Understand Your Client’s Goals, Listen Carefully to How They Express Them
A critical aspect of advising clients is to ascertain their financial goals correctly. If you or your clients don't genuinely understand the goal, your advice could be dangerously off...
Three Analogies to Use in Volatile Markets
Obviously, the stock market's volatile and you're going to encounter volatility your entire career. It's the normal part of the market. Even though volatility is normal, it makes clients...