Why Some People Choose Not to Do Business with You
/ Don Connelly / Don Guest Authoring at..., Managing the Relationship / 0 comments
This is a guest post by Don Connelly for FA Magazine. He shares his insights about the three reasons why some people choose not to do business with certain Financial Advisors. Here’s how the post goes.
I’m sure you rarely, if ever, get the chance to ask someone why he or she chose a competitor over you. If you were able to ask, you probably wouldn’t get a straight answer, anyway. People would rather lie to your face than hurt your feelings.
I get to ask that question all the time. I speak at client events and I mingle with clients. I always ask each person I meet why they picked their particular advisor? When I know why they picked an advisor, I know why they didn’t pick another advisor.
I have only ever heard three reasons and they are obvious in retrospect. The answer is never because of the firm the advisor represents. It’s never about gender, race or ethnicity.
Read the Full Post on FA Magazine Website
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Don Connelly is a speaker, coach, and long-time advocate for clear, confident communication in the financial advisory profession.
With more than 50 years of experience in financial services, Don has worked in roles ranging from financial advisor and branch manager to senior executive and industry spokesperson. Along the way, he developed a deep appreciation for the fundamentals—especially the conversational skills that build trust and understanding with clients.
This blog explores timeless ideas about communication, mindset, and professional growth for financial advisors who want to simplify their message and strengthen client relationships.
Don also publishes additional insights for subscribers on his Substack channel, Wit and Wisdom.