New Year's Resolutions for 2014

New Year’s Resolutions for 2014

I make too many New Year’s resolutions. I know that because I have never once kept them all. That’s ironic since I preach simplicity. So this year, I’m going...

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Don Connelly audio blog post

Care More than People Expect You to Care

When people get poor service, they are not the least bit surprised. People no longer expect good service except in the very finest of establishments, places where they willingly pay...

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